Privacy Policy

Truwell Privacy Policy

Effective Date: October /1 / 2009

Truwell (“we,” “us,” or “our”) operates the Truwell website (the “Website”). We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services. Please read this policy carefully to understand our practices regarding your personal information.

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

1. Information We Collect

We collect information about you when you visit our Website, register an account, place an order, or interact with our services. The types of information we may collect include:

• Personal Information: Your name, email address, mailing address, phone number, and other information that can be used to identify you.
• Payment Information: Credit card details or other payment details when you make a purchase. We use secure payment processors to handle this information.
• Usage Data: Information automatically collected when you visit our Website, such as your IP address, browser type, device type, operating system, and access times.
• Cookies: We use cookies and similar tracking technologies to monitor activity on our Website and improve user experience. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our services.
• To process and manage your orders and subscriptions.
• To communicate with you, including sending order confirmations, updates, promotional materials, and responding to inquiries.
• To improve our Website and services by analyzing user behavior and preferences.
• To comply with legal obligations and protect against fraudulent or illegal activity.

3. Sharing Your Information

We may share your information with third parties in the following situations:

• Service Providers: We may share information with trusted third parties that perform services on our behalf, such as payment processing, email delivery, and marketing.
• Legal Requirements: We may disclose your information if required to do so by law or in response to legal proceedings.
• Business Transfers: If we merge with or are acquired by another company, your information may be transferred as part of that transaction.

We do not sell or rent your personal information to third parties for marketing purposes.

4. Security of Your Information

We implement appropriate technical and organizational measures to safeguard the information we collect and prevent unauthorized access, use, or disclosure. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, we cannot ensure or warrant its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have certain rights under data protection laws, including:

• The right to access your personal information.
• The right to request correction or deletion of your personal information.
• The right to object to or restrict the processing of your personal information.
• The right to data portability.
• The right to withdraw consent at any time, if processing is based on consent.

If you wish to exercise any of these rights, please contact us at [support@truwell.com]. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information and enhance user experience. You can choose to disable cookies through your browser settings; however, this may affect the functionality of the Website.

7. Children’s Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. Your continued use of the Website after such changes indicates your acceptance of the new terms.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Truwell 
Email: support@truwell.com
Address: 11335 NE 122nd Way, Kirkland, WA 98034